Job Opportunity: Operations Manager

The Poetry Translation Centre is seeking a part-time Operations Manager to support our small and dynamic team. This is an excellent opportunity for someone with exceptional administrative skills and a passion for the arts to join an innovative and ambitious literature organisation. We particularly welcome applications from candidates from diaspora heritage backgrounds.


The Poetry Translation Centre was established by the poet Sarah Maguire in 2004, to introduce new audiences to leading poets from around the world. We see translating poetry as an act of welcome. Central to our mission is celebrating the diverse communities who live in the UK by working with them to champion poetries from their home-cultures.

We publish award-winning books, organise poetry tours and deliver hands-on translation workshops that are open and inclusive to all. We offer free online resources including a popular dual-language poetry podcast and an extensive web archive of poems in translation. Our UNDERTOW programme supports the development of young poets and translators, while the biennial Sarah Maguire Prize for Poetry in Translation, first awarded in 2020, spotlights the very best books in the field of poetry translation.

We are a small and diverse team, backed by an engaged board of Trustees and Advisory Board. Our team culture is collaborative, mutually supportive and idealistic – we really do believe that sharing poetry across languages and cultures can change the world!

The PTC is a registered charity and a company limited by guarantee. The Centre has been regularly funded by Arts Council England since 2006, and since April 2012 has been a National Portfolio Organisation (NPO). The Chair of our Board is Octavia Lamb.

The Role

We are seeking a part-time Operations Manager to maintain and strengthen our systems and provide support to our Director, Erica Hesketh. You will be responsible for helping ensure the effective and efficient administration of the company, and the position will entail office management, payroll and bookkeeping duties.

The position is part-time (a total of 1.5 days per week, 0.3 FTE) and will be based primarily at the PTC’s office at the Albany arts centre in Deptford, south-east London, with some flexibility to work remotely. The salary will be £30,000 pro rata.

Key Responsibilities

  • Manage invoicing and payments related to programme activity

  • Manage monthly payroll and pension payments

  • Maintain the PTC’s individual donors database

  • Manage GiftAid claims and other processes related to fundraising

  • Manage the PTC’s rental agreement with the Albany

  • Help maintain the PTC’s shared Google Drive, calendars and log-ins

  • Support other team members in preparing budgets and financial reports

  • Support the preparation of annual accounts to Companies House

  • Contribute to project evaluation and reporting to funders where relevant

  • Support the updating of key policy documents as required

  • Take minutes at quarterly Board meetings

  • Maintain the register of trustees at Companies House / Charity Commission

  • Other tasks as required by the Director

Person Specification


  • At least three years’ experience working in an administrative position

  • Interest in the arts/literature and the work of the Poetry Translation Centre

  • Experience with bookkeeping and financial administration

  • Experience with MS Office applications, Google Drive and the QuickBooks online accounting system

  • Attention to detail and accuracy

  • Excellent verbal and written communication skills in English

  • Self-starter who can work independently and flexibly in a small team


  • Experience of working for an arts organisation or charity

  • Experience of working with a board of trustees

  • Interest in / experience of developing new systems

  • Interest in / experience of different cultures and languages


Salary: £30,000 pro rata

Hours: 10.5 hours per week (0.3 FTE)

Location: The Albany, Douglas Way, Deptford SE8 4AG (with flexible working options)

Reporting to: Director (0.8 FTE)

Contract terms: Permanent, following a satisfactory three-month probationary period

To apply

Please send a CV and covering letter, outlining your relevant experience for this role, to Please put ‘Application – Operations Manager’ in the subject heading of your email.

After sending your application, please help us to monitor our progress on equity, diversity and inclusion by completing an anonymous Diversity Monitoring Form at this link:

Deadline: Monday 30 January 2023

Zoom interviews: 13-14 February 2023